FAQ

What should I bring?

Clients are required to present a valid driver’s license or government-issued photo identification verifying their age at the time of the appointment.

How early should I arrive?

What if I need to reschedule?

What happens during the appointment?

Yes, you may need to complete forms before your appointment starts.

Please arrive at least five minutes before your appointment time. Clients who arrive 15 min+ will automatically be rescheduled and deposit forfeited.

Arriving 10-15 minutes early is recommended to ensure a smooth check-in process.

Cancellation Policies

Cancellations/Changes/Reschedules

If you cancel, reschedule, or change your appointment less than 24 hours prior to your appointment time, your $50 deposit will be forfeited. A new $75 non-refundable deposit will be required to schedule a new appointment.

Late Policy

No-Shows

Deposits

No Call / No Show Clients will forfeit their $50 deposit and will not be eligible to book a new appointment.

A non-refundable $50 Deposit is required to book your appointment. This deposit goes towards your total service fee.

Clients that arrive 15 min+ late will automatically have their appointment cancelled and $50 forfeited. A new $75 deposit will be required to rebook your appointment.

By scheduling an appointment, clients acknowledge that they have read, understood, and agreed to all policies, and accept full responsibility for complying with them.

Ask Away!

Have any questions/concerns about our services? Feel free to send us a message!

Brows and Things

Want to know more about your permanent makeup service? Schedule a free consultation or give us a call!

Location

663 Komohana st. Kapolei HI 96707

Hours

Everyday 9 AM - 7 PM

By Appointment ONLY (No Walk-ins)

I felt prepared and informed before my appointment, which made the experience much smoother.

Sarah J.

★★★★★

What to Expect

Prepare for your appointment with helpful insights and essential information.